A Google's (GOOG) mission statement
has been the same since its inception in 1998: "Organize the world's
information and make it universally accessible and useful." It also has a
motto worth mentioning: "Don't be evil."
Google's Original Business Model
For an Internet search company, placing a deep focus on organizing the information on the Internet
and making it useful to the masses makes perfect sense. For a small
company looking to make waves, which describes Google pre-2000, a focus
on not being evil also makes perfect sense.
However, Google is no longer just a search company, and it is
definitely no longer a small company looking to make waves. It has
become a multifaceted company
that can make tsunamis with the addition
of a single product or service. Google is comprised of the Gmail email
client, the Android mobile operating system, weather balloons that
deliver Wi-Fi, the wearable technology Google Glass that records life from the vantage point of the user, and oh yeah, it still has its flagship search product.
With Google's expansion
into multiple products and services, it does not make sense for its
mission statement to be one that only touches on the organization of the
world's information in such a way that it is universally accessible and
useful. Additionally, with the size of Google, it is more important
than ever to maintain its motto, "Don't be evil." The larger the company
gets, the more likely it is to become the giant multinational that
small companies fear becoming.
New Company Business Model
With an emerging business model that moves away from Internet search,
a new mission statement needs to be created that works to encompass all
Google does in 2015. Its new business model is one that aims to advance
technology in such a way that it solves large-scale societal problems.
The weather balloons mentioned above, for example, are a pet project
of Google that looks to bring Internet access to developing countries.
This does not fit in with the current mission statement at all, yet is a
large part of what makes Google great.
Google needs to change its mission statement so it fully communicates
what it is the company does: make the world a better place through the
implementation of cutting-edge technology. The current mission statement
sells itself short and does not do a good job of conveying the value
Google seeks to add to the world.
New Mission Statement to Match Google's New Business Model
Google needs to combine its motto of "don't be evil" with its focus
on making the world a better place. It is not just a search company
anymore, and its mission statement should reflect that. Instead, Google
should implement the following mission statement:
"Build technology in such a way that it works to make the world a better place."
This potential mission statement does a much better job of letting both employees and consumers understand Google's focus.
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