While many people might first think of Yahoo (YHOO) or Apple (AAPL) as Google's (GOOG) direct competition, in fact, its most direct competitor across the Internet is Amazon (AMZN), and the competition between these two Internet companies
has only become more intense in the past few years. Most people likely
think of Google as a search engine first and an email provider and ad
seller through its AdWords program second. And most people likely
consider Amazon as simply a gigantic online shopping center. But the
basic fact is both companies are Internet giants focused on the selling
of goods and services, and in the Internet marketplace, the goods and
services they are trying to sell increasingly result in head-to-head
competition.
The Battle For Online Shoppers
It may be surprising to learn it is Amazon, not Yahoo, that is
Google's main search engine competitor.
When people are looking to buy
something, they very often hop right over Google search and go straight
to Amazon. As of 2015, market research shows that roughly 33% of online
shoppers start directly on Amazon, more than twice as many as those who
start on Google. Amazon has worked hard to increase this trend by
offering, in addition to just buy-and-sell information, product reviews
and answers to customer questions, providing more search results similar
to what might be found through a Google search.
Every time someone bypasses Google, it loses the opportunity to show
the viewer ads, which remains Google's bread and butter business. Google
has countered with Google Express, a delivery service designed to at
least partially steal away some of Amazon's buying traffic and compete
with Amazon's Prime service. Not to be outdone, Amazon is rumored to be
experimenting with drones for delivery services.
Part of Amazon Prime has been its music and video service, expanded
by the development of the Kindle Fire tablet. Google has Google Play.
Google also has the Google Play Store, with its Android operating system
apps, but then Amazon has its own app store. In the area of video
service, both have developed direct television viewing software,
Google's Chromecast and Amazon's Fire TV. These two options have swooped
in and taken away significant market share from Apple's Roku television
service.
Diving Into Data
Amazon has even made inroads against Google's well-known market
analytics program, Google Analytics, with its own service called Amazon
Kinesis. The largest market battleground of the future for these massive
Internet sector
firms may well be the Internet cloud. Another potential surprise to
many people may be the fact it is Amazon, through its Amazon Web
Services, or AWS, that got into large-scale cloud computing services
well ahead of Google and currently maintains a massive lead over both
Google and the other dozen or so main competitors in this market. The
marketplace in this area is not so much for individual consumers who can
already store tons of personal data online for free but for large
corporations with amounts of data massive enough to justify paying for
storage and data analysis services.
To get an idea of what is at stake for the companies in this
marketplace battle, consider that between data storage servers, software
and all other Internet technology services combined, the total value of
the global marketplace for cloud services, as of 2015, is estimated at
over $1.5 trillion.
While Google actually has more data space available on its servers
worldwide, Amazon has the most cloud space dedicated to providing cloud
IT services. Google has attempted to make inroads by undercutting Amazon
on price, but thus far Amazon's lead in developing, refining and
streamlining services has enabled it to match every price cut by Google.
The Bottom Line
It is anyone's guess as to who ultimately will win the cloud computing
war. Some analysts think Google's financial resources and larger global
reach give it an edge, but Amazon's practice from the beginning of
collecting the most extensive data on its customer's buying habits and
desires has served it well so far in achieving the highest level of
targeted marketing.
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